CLQ Fit Guarantee & Returns


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Please read through our terms and conditions carefully before placing your order. By visiting this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding how we manage information provided by you.


Entries will be collected by email entry via the Clique Fitness website. If you have entered via email entry via the CLIQUE website, your details will be shared by CLIQUE and Kiva Wellness. They may be added to mailing lists to provide you with relevant information about products and special offers that may be of interest to you. You can unsubscribe from these lists at any time.

One winner will be drawn on 12 May 2024 and will receive a 2 person infra-red sauna worth $4,195 from Kiva Wellness and a $500 CLIQUE gift card. Prizes cannot be exchanged for cash. Sauna must be sent to an address in NZ.


By signing up through the form on our website or via Meta ads, your email address will be added to our mailing list to provide you with relevant information about our product and special offers that may be of interest to you. You can unsubscribe from this list at any time.

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.


- Due to the high volume of orders over Blaq Friday, please allow 5 working days for your order to be processed. We appreciate your patience during these busy times.

- All items purchased in the Blaq Friday sale are only valid for an exchange or store credit. No refunds are made on Blaq Friday items.

- Products discounted at 60% off and over are considered a final sale item. These items cannot be returned.


Once an order has been placed, we're unable to amend it. Please ensure your chosen size and address are correct.

Clique will happily process a store credit for online purchases of full priced items. 

Gift Cards can not be refunded.

We will fulfil our obligations under the Consumer Guarantees act regarding faulty garments.

We recommend returns are sent with a trackable and registered delivery service, as Clique does not accept responsibility for items lost in transit. 

Items must be in their original condition: unworn, unwashed, and free of damage. 

Items must be returned within 10 days of the goods being received by the purchaser. Requests outside of this time cannot be approved for refund or credit. For instructions for returning merchandise, please see our returns page

Clique has the right to cancel and refund any sale due to a genuine error. 

Please note: If you have returned an item for a refund, and your purchase contained a CarbonClick donation, your donation will not be refunded along with the rest of your order. 


Sale and discounted items are valid for a store credit. We do not offer refunds for change of mind on sale and discounted items.

Please note, items discounted at 60% or more of the original RRP are final sale and cannot be returned.

We do not provide price adjustments for prior purchases during Sale or Promotional Periods. 

This online store is owned and operated by:
Clique Fitness Ltd
Registered in New Zealand

Postal Address:
Po Box 54052
The Marina
Half Moon Bay
Auckland 2144
New Zealand

At Clique we respect your privacy. We collect personal information only for the purposes of fulfilling your order. This may include your name, email address, phone numbers, home address and shipping details.

We may also use the information to assist in providing you with relevant information about our product and special offers that may be of interest to you if you subscribe to our Mailing list or 'Back in Stock' notification.

Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis.

However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.

We may also use personal information to perform credit checks, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions please feel free to contact us.

The Clique Fitness online store is a secure site. We use Secure Socket Layer (SSL) technology for secure data transmission over the internet.

We encrypt all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the internet.

Our secure server software uses DPS's SSL encryption method to do this. It is the industry standard and among the best software available for secure online commerce transactions.


CLIQUE charges your puchase in New Zealand Dollars (NZD). The price displayed on our website may be in your local currency using Shopify's currency converter. The price advertised may not be the same price charged to your credit card account due to exchange rate fluctuations. This means that because CLIQUE is based in New Zealand, we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is processed. 
Some third party merchants such as Paypal offer the customer to shop in their local currency.