CLQ Fit Guarantee & Returns

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Shipping policy

SHIPPING

NEW ZEALAND:
FREE NZ SHIPPING ON ORDERS $50 AND OVER. 

For orders $49 and under a shipping fee of $10 will be applied at checkout. 

INTERNATIONAL:
FREE INTERNATIONAL SHIPPING ON ORDERS $150 AND OVER. 
For orders $149 and under a shipping fee of $30 will be applied at checkout. 

We post international orders using NZ Post. Orders received before 9am New Zealand Standard time, Monday to Friday are dispatched within 48 hours. Most international orders will be delivered within 3-10 business days, but on occasion may take up to 30 days.

Please see below for an estimate of our international delivery times:

NZ: 1-4 Business Days (Rural locations please add 3 working days)
Australia: 3-6 Business Days
Rest of World: 5-10 Business Days

Please note that these shipping times are estimates & do not include any delays that may be caused by customs in your country. NZ POST is an external postage service so we are unable to guarantee specific delivery dates or times. CLIQUE is not responsible for any customs charges payable in your specific country. Please ensure you understand the customs import rules and taxes payable in your country.

Clique Fitness does not ship on the weekends, so if your order is placed after 9am on Friday, it will be shipped on Monday.

Please note, during sale periods, public holidays & times of seasonal offers, dispatch of orders & in turn delivery times may be delayed please see the individual product page. We aim to process all orders in a timely manner, but we ask for your patience in order processing.

Please note that if your parcel is refused delivery or returned to sender we are not able to refund you, but we will happily issue you a credit or gift voucher, or resend your order.

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